Delivery

Delivery

When you have placed your order, we will contact you to arrange a suitable day and time for the delivery, which will usually be within 2-3 working days.

Please note: if no-one is in when the order arrives (at the agreed day & time) and we can’t complete the delivery, or if you fail to mention any problems that prevent us from easily making the delivery, a delivery charge will be incurred.

When we arrive at your property, we will get the delivery as close to your fuel store as possible; if you have ordered our stacking service, we will get your logs to exactly where you require them.

Stacking Service

We also offer a log stacking service, from £15, which will result in your logs being stacked safely and orderly for convenience and ease of access.

If you require our stacking service please add this to your order; if you have any questions about this service don’t hesitate to get in touch.

Delivery Costs

If you’re based within 18 miles of Buxton it’s free delivery for all orders over £40. Local orders under £40 in value will be charged a delivery fee of £35.

For customers who are between 18 and 25 miles away, the delivery cost is £35; for customers over 25 miles away the delivery cost is £55.

Palletline is our nationwide distribution partner, who will deliver your logs, solid fuel and kindling to your door, usually within 2-3 days.

See the map, below, to check if you’re in the free delivery zone: